With key detector

Trying to finish a reservation with the app

When the user didn’t return the car key into the key detector, then he cannot finish the reservation. The app will display such an error message:

Without key detector

The app will display the additional buttons “Unlock” and “Lock” which can be used for intermediate stops.

Finishing a reservation with the app

To finish the reservation he uses the slider button “Finish & lock”.

Finishing a reservation with a chip card

When there’s no key detector in the vehicle and the users holds the chip card against the chip card reader in the windshield, then Convadis cannot know whether the user wants to finish a reservation or just lock the door at an intermediate stop.

By finishing the reservation with the chip card, the reservation will only be sent to the Zemtu backend via Convadis CCOM when the next reservation will be started.

Questions & Answers