👇 Overview
With Gleap, you can enhance and streamline your customer support. Utilizing integrated AI and comprehensive features, Gleap minimizes support efforts while providing the opportunity to communicate information and updates directly within the app.
The AI bot represents the future of customer service, designed to automatically address support queries, reduce support volume, and deliver a personalized service — even outside your regular business hours.
Gleap seamlessly integrates into the Zemtu platform and aligns with your existing branding. From logo and colors to text and workflow automations, Gleap offers a cohesive solution tailored to your needs.
🚀 What is Gleap all about?
⌨️ Live chat
Give your customers the ability to chat with you live. The live chat feature is equipped with AI, making it easier for you to respond to customer inquiries quickly and efficiently. Frequently asked questions can also be automatically answered this way.
💭 Knowledge base
Create user-specific help articles in just a few steps. Focus on the most frequently asked questions and, if necessary, add links, videos, and images. This way, you can automatically solve a variety of recurring support cases by directing your user to the right article.
📢 News
Reach your users where they already are — in your app. Create announcements about new features, promotions, or updates, and keep your users informed.
🤩 Surveys
Run in-app surveys to analyze customer satisfaction or gather feedback. Choose from one of the many templates or create your own survey.
🤷 Questions & Answers
How can I start with Gleap?
Contact your Zemtu success manager. We will set up an account for you.
Can I customize the chat bubble to match my corporate identity, as I did with the Zemtu app?
Yes, you can customize the logo as well as colors and texts according to your preferences.
How much does it cost to integrate Gleap?
Please refer to the current price on the Gleap.io website. Zemtu does not charge any additional fees.
Can I test Gleap in advance?
Yes, there is a two-week free trial period.